Take Our Survey

1) *How satisfied were you?

 Level of professionalism on the phone

 Ability to get an appointment with the desired doctor

 Appearance and cleanliness of the facility

 Speed and convenience at check-in

 Punctuality in meeting scheduled appointments

 Friendliness and courtesy of the receptionist

 Friendliness and courtesy of the technician

 Friendliness and courtesy of the doctor

 Appearance and cleanliness of the healthcare team

 Staff’s ability to answer questions and explain things clearly

 Doctor’s ability to answer questions and explain things clearly

 Healthcare team treated you and your pet with compassion and care

 Speed and convenience at check-out

 Value received for the price paid

2) Did the staff call you and your pet by name?

3) How likely is it that you would recommend this clinic to a friend?

4) Do you plan to continue bringing your pet(s) to APAW Veterinary Hospital and Wellness Center?

5) What are three things this clinic can do to better serve you?

6) Which services did your pet receive during your most recent visit?

7) Approximately how many times in the past year did you use the services of APAW Veterinary Hospital and Wellness Center specifically for pet care (excluding purchases of food)?

8) Which doctor did you see during your most recent visit?

9) Who did we see during your most recent visit?